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Newcastle upon Tyne
Four Points Flex By Sheraton Newcastle
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75 photos
Four Points Flex By Sheraton Newcastle Room photoFour Points Flex By Sheraton Newcastle Exterior photoFour Points Flex By Sheraton Newcastle Exterior photo

FOUR POINTS FLEX BY SHERATON NEWCASTLE, Newcastle upon Tyne – A Smart Stay in the City

Reserve directly with us
up to 10% cheaper
than with Booking.com
Check rooms and rates
From$60 /night
Check-in
13Sept
Check-out
14Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15 Westgate Road, Newcastle upon Tyne, NE11SE
-
Close to the Quayside
Great
8.5
8.6
/10
4.2
4.2
/5

Loved by Four Points Flex By Sheraton Newcastle guests

Comfortable beds
Attentive staff
Clean room
Great location
"The location is great, very close to the train station."
Sasha from United Kingdom
read full review
"Very handy proximity to train station."
Leathers from United Kingdom
read full review
"The views from the floor to ceiling window were superb."
David C from United Kingdom
read full review

4-star contemporary hotel in Newcastle's city centre

Location

Four Points Flex by Sheraton Newcastle is situated within walking distance of Newcastle train station and the city centre. Guests can easily explore local attractions such as the Medieval castle and the charming Grey Street district. The hotel is only a 15-minute stroll along the Quayside to the Gateshead Millennium Bridge.

Rooms

The hotel offers 99 contemporary rooms designed for comfort and convenience. Each room incorporates thoughtful amenities that provide a welcoming atmosphere for all guests. The layout allows for an efficient use of space, catering to both leisure and business travelers.

Dining

Breakfast is offered in the hotel's lounge bar, where guests can enjoy a full buffet selection. The lounge transforms in the evening into a sociable gathering spot, perfect for unwinding with drinks. The setting provides a relaxed environment for casual dining and social interactions.

Accessibility

Four Points Flex ensures convenience with several accessible hotel features. Elevators provide easy access to all guest floors, accommodating various needs. Accessible routes are available from the public entrance, enhancing the overall guest experience.

Parking

Off-site parking is available just 0.2 miles from the hotel at Grainger Town. This convenient arrangement allows guests to park within close reach while exploring the city. Guests can enjoy access to their vehicles without hassle during their stay.

Highlights

Location: walking distance of Newcastle train station

Rooms: 99 contemporary rooms

Dining: full buffet breakfast

Accessibility: property has elevators

Parking: Off-Site Parking: Grainger Town 0.2 Miles

Must-do experiences

  • Savor stottie cake at The Quayside for a true local treat.
  • Visit the Baltic Centre for Contemporary Art for stunning exhibits.
  • Stroll along the historic Newcastle Castle for breathtaking views.
  • Explore Grainger Market for local produce and unique NI foods.
  • Catch a performance at the Theatre Royal, a cultural gem.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
    Standard Double Room
    2 persons
    15 sq. feet
    1 Double bed
    Heating
    Shower
    room details
    Family Room One Double Bed Two Bunk Beds
    2 persons
    18 sq. feet
    1 Double bed
    Heating
    Shower
    room details
    Efficient Double Room
    2 persons
    13 sq. feet
    1 Double bed
    Heating
    Shower
    room details
Show all rooms

Check Dates & Room Rates

See what's available for your travel dates
September 2026 - September 2027
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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • No parking available.

Services

  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
Show more

Dining Onsite

At Four Points Flex By Sheraton Newcastle, guests can indulge in a delightful breakfast experience at the onsite restaurant, where traditional and modern ambiances blend harmoniously. The enticing menu features both hearty fare and lighter options, perfect for energizing the day ahead.

  • Restaurant

    Casual breakfast dining
    Ambiance
    Family-friendly atmosphere with a mix of traditional and modern decor, creating a welcoming environment for all ages.
    Key Offerings
    Start the day with a well-curated breakfast spread, featuring fresh fruit salad, flaky croissants, a selection of cold meats and cheeses, along with a full cooked breakfast. The all-day menu also includes light snacks like fajita wraps and baguettes.
    Reservation
    Not needed
    Monday to Friday: 07:00 - 21:00; Saturday and Sunday: 08:00 - 21:00

Four Points Flex By Sheraton Newcastle Location

15 Westgate Road, Newcastle upon Tyne, NE11SE
Explore Newcastle upon Tyne
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Newcastle Castle
Newcastle Castle
2 minutes' walk
A historical landmark showcasing Newcastle's heritage. Explore its impressive architecture and guided tours available.
The Quayside
The Quayside
8 minutes' walk
A scenic area featuring iconic bridges and vibrant waterfront. Perfect for walks with restaurants and views.
Discovery Museum
Discovery Museum
11 minutes' walk
An engaging museum with exhibits on local history and science. Ideal for families and free entry on most days.
Baltic Centre for Contemporary Art
Baltic Centre for Contemporary Art
15 minutes' walk
A leading contemporary art space offering exhibitions and events. Free admission, with guided tours on request.
Whickham Thorns Outdoor Activity Centre
10 minutes' drive
An adventure hub with activities like climbing and zip-lining. Perfect for thrill-seekers; book ahead for peak times.
Exhibition Park
26 minutes' walk
A tranquil park with walking trails and beautiful gardens. Ideal for relaxing strolls or picnics in a peaceful setting.
Public House J.D Wetherspoon
2 minutes' walk
A casual pub offering a variety of comfort food and drinks. Great for group outings with affordable prices.
The Mile Castle
4 minutes' walk
A vibrant bar and restaurant specializing in classic British dishes. Enjoy a warm atmosphere and local brews.
The Sage Gateshead
10 minutes' drive
A stunning concert hall hosting a variety of performances. Enjoy live music in a unique architectural setting.
Live Theatre
10 minutes' walk
A renowned venue offering a mix of plays and performances. Family-friendly shows available, check their event schedule.
Getting around
  • City Centre
    Newcastle upon Tyne 8 min  ·  2000 ft
  • Airports
    Newcastle (NCL) 19 min  ·  7.5 mi
    Durham Tees Valley (MME) 99 min  ·  40.8 mi
  • Train
    Newcastle Train Station 4 min  ·  1000 ft
  • Bus
    Bus stop 4 min  ·  1000 ft
Unlock Early-Bird Deals
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 13.95 per person.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
5
Number of rooms:
98
Former name
sleeperz hotel newcastle

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Four Points Flex By Sheraton Newcastle is often praised for its convenient location, just a short walk from Newcastle train station and other city center attractions. Many guests find the rooms clean, modern, and sufficiently spacious, while some guests have noted occasional noise from the train station. The hotel's proximity to the Central Metro stop is also a plus, and the modern look of the hotel appeals to many.
Show moreShow less
Review score
Based on 2001 verified reviews
8.4 /10
Great
87 %
Recommend
Location
9.4/10
Staff
9.2/10
Paid Wi-Fi
7.1/10
Breakfast
7.9/10
Pros
Comfy beds
Friendly staff
Good breakfast
Great location
Clean room
Cons
Thin walls
Non-working aircon
Guest reviews
based on 2001 reviews
8.4/10
based on 4708 reviews
8.5/10
alexander from united kingdom
Single
standard double room
4 nights in November 2025
|
Reviewed: January 19, 2026
8.7/10

convenient city stay

excellent location adjustable aircon helpful staff
i found the location to be excellent, especially its proximity to the train station. the room was well-equipped with air conditioning, which i could easily adjust. fresh towels were provided daily and the staff were always helpful and polite. the comfy bed ensured restful nights.
i noticed some noise from the trains . it was slightly disruptive, though i eventually managed to get used to it. perhaps better soundproofing could alleviate this issue.
Rooms
9/10
the standard double room included tea and coffee making facilities. the room size suited me, and it had large windows. i liked the presence of fresh towels each day and a spacious accessible layout. i found it very convenient.
Service
9/10
the reception staff provided efficient service throughout my stay. they were always friendly and provided speedy assistance when needed. they made check-in smooth, answering all questions and were genuinely helpful.
Dining
8/10
breakfast had a three hour window until 10 am, which i appreciated, it offered a good selection of items. there was a nice variety, and the dining area was clean and well maintained. i also found great places to eat nearby.
0 Helpful
|
Show less
Evelyn from United Kingdom
Single
Standard Double Room
3 nights in November 2025
|
Reviewed: December 30, 2025
9.0/10

splendid city stay!

helpful staff clean room ideal location
i found the staff very helpful and friendly. the room was clean and contained every essential item i needed. i requested and received an iron and board promptly. the central location was ideal (it made getting around so easy!), just a five-minute walk from the train station and a short distance from the quayside.
the room was a bit small, though it had everything i needed.
Location
10/10
the hotel boasts a prime city center location, perfect for exploring local attractions. it is conveniently situated near the train station and a variety of excellent restaurants. the proximity to transportation hubs simplifies travel.
Rooms
8/10
the standard double room offers necessary amenities and a functional layout. the rooms feature floor-to-ceiling windows that provide views of the surrounding cityscape. i found the beds comfortable and the space clean.
Service
9/10
the staff members are friendly and very responsive to requests. they are happy to assist with providing information . the check-in process was efficient and easy.
0 Helpful
|
Show more
Sawyer from United States
Single
Efficient Double Room
3 nights in November 2025
|
Reviewed: November 26, 2025
9.0/10

efficient city stay

nearby train station necessary facilities simple access
the hotel is very near the train station and this made travel easy. the room was clean and offered all the necessary facilities for my short stay. the location allowed simple access to nearby attractions and historical areas.
the room was slightly noisy due to its proximity to the train station.
Facilities
9/10
The hotel has a gym with modern equipment. Treadmills, stationary bikes, and weights are included. there are also meeting rooms available for business purposes and they feature up-to-date technology.
Rooms
9/10
The room features a comfortable bed with quality linens and multiple pillows. there is also a modern bathroom that offers complimentary toiletries and fresh towels. The provided hairdryer worked efficiently and the temperature was adjustable.
0 Helpful
|
Show more
Oscar from United Kingdom
Single
standard double room
3 nights in October 2025
|
Reviewed: November 06, 2025
9.0/10

convenient city stay

clean room modern standard genuine interest comfortable bed
my room was clean and modern, maintained to a high standard. the staff showed a genuine interest in my visit. they allowed me to use the breakfast area when i ordered a takeaway and provided plates and cutlery. the bed was comfortable.
the room was very small and the bathroom felt tight.
Location
9/10
the hotel was within walking distance to the centre. the hotel is close to central station. it is also near the river.
Facilities
8/10
Reception held my bags after checkout, a great convenience. the hotel allows guests to utilise the breakfast area. This is very helpful. food seemed a good value for money.
Rooms
9/10
the room had floor-to-ceiling windows with great city views. the room was bright and spacious. the rooms were tidy and clean!
Service
10/10
the staff was helpful and accommodating at all times. the check-in process was easy and quick. staff were cute and pleasant.
0 Helpful
|
Show more
Liam from Ireland
Single
Efficient Double Room
3 nights in October 2025
|
Reviewed: October 29, 2025
8.5/10

Clean and Convenient Stay

helpful staff clean room central station decent bar
The staff was helpful. They provided quick assistance during check-in. My room was clean and well-kept, a detail I noticed immediately. The central station's proximity made travel easy, and I walked to many attractions. The bar area was decent offering a relaxing space.
The bathroom was small causing some inconvenience during showers.
Location
9/10
The hotel is situated within a short walk from the train station and Metro, offering great access to the city. Many shops and the Quayside are easily reachable. This makes exploring convenient. The location simplifies travel around the area.
Facilities
8/10
The hotel has a bar area offering a space for relaxation. Staff are available and able to assist with requests. The check-in process was quick. It made arrival smooth.
Rooms
9/10
My room was modern and clean. It provided a comfortable stay. The bathroom, though small, was tidy and functional. The room had comfortable beds.
Dining
8/10
The hotel offers breakfast with a sufficient selection. I found it quite satisfactory. Staff were helpful in providing information about available vegetarian options. Gluten-free choices are also available. This accomodated dietary needs.
0 Helpful
|
Show more
Ronald from United States
Single
standard double room
3 nights in August 2025
|
Reviewed: October 01, 2025
7/10
great location lovely staff clean premises flat pillows thin duvet cold air
The location was great for accessing everything i wanted to visit. it was easy to reach from the station. the staff was so lovely and let me keep my case after check out. this allowed me to go shopping without dragging it about. All was nice and clean.
the pillows were flat, and the duvet was thin. also, the air con kept blowing cold air, not ideal. i found this particularly bothersome during the night. it made it hard to get a good night's sleep.
0 Helpful
Peter from United Kingdom
Business traveller
Standard Double Room
3 nights in August 2025
|
Reviewed: September 25, 2025
9.5/10

Good Location, Clean Room

good location clean room quiet room
The location is great. It's close to the station. The room was also quiet. The provided breakfast was good.
The room was a bit cold.
Dining
9/10
Breakfast included a selection of pastries. There were hot items such as scrambled eggs and sausage. Coffee and juice were available in the dining area during breakfast hours.
Service
10/10
Staff offered helpful service during check-in. They facilitated an early check-in. I appreciated their assistance with directions to local attractions .
0 Helpful
|
Show more
Show more reviews
Questions of the users
About Four Points Flex By Sheraton Newcastle
Is there any parking option available near the hotel?
10 March 2024
The recommended parking facility is Dean Street NE1 1PG, part of the alive after 5pm scheme, which charges £1.60 for each hour until 5pm. After that, it's free until 8am the next morning.
What is the cost of breakfast at the hotel?
15 April 2024
Breakfast is available for £7.95 and can be added during check-in.
Can luggage be stored if I arrive before my room is ready?
20 May 2024
Yes, luggage can be securely stored at the hotel until your room is ready.
Is the hotel welcoming to all guests, including the LGBTQ+ community?
25 June 2024
Yes, the hotel is inclusive and welcomes all guests, regardless of their background.
Are there irons available for guests to use during their stay?
30 July 2024
Irons and ironing boards can be requested from the Reception at any time throughout your stay.
What are the check-in and check-out times at the hotel?
10 August 2024
Check-in begins at 14:00, and check-out is before 11:00.
How old must a guest be to check in to the hotel?
15 September 2024
Guests must be 18 years or older to check in.
What should I do if I arrive late at night?
20 October 2024
The hotel locks its doors at 23:00, but there is a doorbell to call security staff for entry at any time.
Is there a nearby car park that accommodates disabled visitors?
30 November 2024
The nearest disabled parking is available just down the street from the hotel.
Is late check-out available for guests?
5 December 2024
Late check-out options are available depending on the day. Alternatively, luggage can be stored until departure.

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Four Points Flex By Sheraton Newcastle
15 Westgate Road, Newcastle upon Tyne, NE11SE
Booking.com
Travellers review
8.5
Four Points Flex By Sheraton Newcastle
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